At jili17, protecting the personal information of every Filipino player is a top priority. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information. Please read this page carefully before creating an account or using any part of our platform.
Privacy highlights
A clear breakdown of the personal data jili17 gathers and the purpose behind each category.
When you create an account on jili17, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old as mandated in the Philippines, and set up your account correctly. We also use your contact details to send you important account notifications, such as deposit confirmations and security alerts. Your registration data is stored securely and is never sold to any third party. Providing accurate information at sign-up helps us protect your account and process any future withdrawal requests without delay.
To process deposits and withdrawals in Philippine pesos, jili17 collects payment-related information such as your preferred payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or complete bank account credentials on our servers; payment processing is handled through secure, encrypted channels. Transaction records are retained for a period required by applicable Philippine financial regulations and are used to resolve any disputes or discrepancies that may arise. Your financial data is accessible only to authorised personnel who need it to complete or investigate a transaction. If you have questions about a specific transaction, you can refer to your account history or contact our support team.
When you access jili17 through a browser or the mobile app, we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session duration. This information helps us optimise the platform for the devices most commonly used by Filipino players, troubleshoot technical issues, and detect unusual login activity that may indicate unauthorised access. Usage data such as the pages you visit and the games or betting markets you interact with is used to improve the overall experience and ensure the platform performs reliably on mobile connections. We do not use this data to build advertising profiles or share it with marketing networks. All technical data is processed in accordance with our data retention schedule and deleted when it is no longer needed.
In line with responsible gaming obligations and anti-money laundering requirements applicable in the Philippines, jili17 may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS/UMID card, to verify your identity before processing large withdrawals or when required by our compliance team. These documents are handled with the highest level of care, stored in encrypted form, and accessed only by trained compliance staff. Verification documents are not used for any purpose other than confirming your identity and meeting our legal obligations. Once verification is complete and the retention period has passed, documents are securely deleted from our systems. If you have concerns about submitting identification, please contact our support team before proceeding.
Filipino players have clear rights over their personal information, and jili17 is committed to honouring every one of them.
You have the right to request a copy of the personal data jili17 holds about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. To submit a request, contact our support team with your registered email address and account details so we can confirm your identity before releasing any data.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic details such as your contact number or email address directly through your account settings. For changes to identity-related fields such as your full name or date of birth, please contact our support team and provide supporting documentation to complete the update.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil under Philippine law. Requests for account closure and data deletion can be submitted through our support team. Please note that some transaction records may need to be retained for a minimum period as required by financial regulations even after your account is closed.
jili17 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and our servers are protected by multiple layers of access controls. We conduct regular security reviews and update our systems to address emerging threats, ensuring that the platform remains a safe environment for Filipino players. Our staff who handle personal data are trained in data protection best practices and are bound by confidentiality obligations. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws.
We also encourage you to take an active role in protecting your own account by using a strong, unique password, enabling any available two-factor authentication, and logging out of the platform when using a shared or public device. If you ever suspect that your account has been compromised, please contact our support team immediately so we can take swift action to secure your information. Your privacy and security are a shared responsibility, and jili17 is committed to doing its part every step of the way.
Quick answers to the most common data privacy concerns on jili17.
jili17 does not sell your personal data to third parties under any circumstances. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to deliver those services. All third-party partners are required to handle your data in accordance with applicable data protection standards. We may also disclose information to Philippine regulatory or law enforcement authorities when required by law. Outside of these specific circumstances, your personal data remains strictly within the jili17 platform.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine financial and gaming regulations. Transaction records, for example, may need to be kept for a minimum number of years to comply with anti-money laundering rules. Once the applicable retention period has passed and there is no longer a legal or operational reason to keep your data, it is securely deleted or anonymised. If you close your account and wish to know the specific retention period that applies to your data, please contact our support team for clarification. We are committed to not holding your information for longer than is genuinely necessary.
Yes, you have the right to request access to the personal data we hold about you at any time. To submit a data access request, please contact our support team using the email address registered to your account so we can verify your identity before releasing any information. We aim to respond to all access requests promptly and will provide the data in a clear, organised format. There is no fee for submitting a standard access request. If your request is complex or involves a large volume of data, we will let you know if additional time is needed to fulfil it fully.
Now that you know how jili17 protects your personal data, you can enjoy sports betting, casino-style games, and mobile gaming in the Philippines with complete peace of mind. Create your free account today or visit our FAQ page if you have more questions.